Privacy Policy

A “cookie” is a small file generally comprised of letters and numbers sent by the web server to the cookie file of the browser or browsers used by you to surf the Internet.

Yousign.com uses different kinds of cookies:

Session cookies

These cookies enable the website to operate in an optimal manner. You may choose to delete them from your browser although this risks impairing your user experience when surfing on our website.

Audience measurement and analysis cookies

To improve your user experience and to adapt the website to visitors’ requirements, we use tracking cookies, including those from Google Analytics. These cookies measure the number of visits, the number of pages viewed, the users’ activity on the website and their return frequency.
These cookies also collect your IP address to determine the town or city from which you are connecting. This data is anonymous and cannot be used to identify the user.

Social networking cookies

The social network sharing plug-ins use cookies which make it possible to track surfers’ browsing history and to propose advertising to users of these networks linked to their interests.

The Data Manager processes the Users’ Data in an appropriate manner and takes all necessary security measures to prevent all unauthorised access to, divulgence of, modification of or destruction of the data. The Data Processing is performed with the aid of computers and IT resources and pursuant to procedures and organisational methods closely linked to the stated end purposes. In addition to that reserved for the Data Controller, in certain cases access may be granted to certain categories of persons handling website-related operations (administration, sales, marketing, legal department, systems admin) or external stakeholders (such as third-party suppliers of technical services, messaging services, hosting suppliers, IT companies, and communication agencies) designated where applicable as Data Processors by the Owner. The updated list of these stakeholders can be requested any time from the Data Controller, by e-mailing the address dpo@yousign.com.

The Data is processed at the Data Controller’s registered office and any other location at which the parties responsible for processing are located. Please contact the Data Manager for further information.

The Data is stored for the time required to supply the service requested by the User, or as stated in the objectives described in this document. The maximum retention period for the data collected via the audience measurement and analysis tools will be 13 months in compliance with the General Data Protection Regulation, unless the user has explicitly renewed his consent during this period.

The User may always request its suspension or deletion by contacting the Data Manager.

The User’s Personal Data may be used for legal purposes by the Data Manager before the courts or in any proceedings leading to legal action resulting from the inappropriate use of this Application or of the related services.

The User is aware that the public authorities may require the Data Manager to divulge the Personal Data.

In addition to the information contained in this privacy policy, our website and applications may provide the User with further details and contextual information concerning specific services or the collection and processing of Personal Data.

For operational and maintenance purposes, our applications and any other third-party service may collect files which record interactions with applications (system logs) or use other Personal Data to this end, such as the IP address.

Further information concerning the collection or processing of Personal Data may be requested from the Data Manager at any time. Please see the contact details shown at the beginning of this document.

At all times, the User has the right to know if his Personal Data is being stored and may contact the Data Manager to learn more about its content and origin, to check its accuracy or to request that it be added to, cancelled, updated or rectified. He may also request that it be converted into an anonymous format or that any data obtained in violation of the law be blocked, or oppose its processing on any legitimate grounds. The right to data portability enables him to recover the collected data in a machine-readable format for personal use or for transfer to a third-party organisation. Requests to this effect should be sent to the Data Manager at the address shown above.

Our website and applications do not process “Do Not Track” requests. Please refer to the privacy policies of the third-party services to determine whether or not they comply with the “Do Not Track” option.

The Data Manager reserves the right to modify this privacy policy at any time, by informing the User of this on this page. We recommend that you consult this page often by referring to the date of the last modification displayed at the bottom of the page. If a User opposes any modification made to this policy he must stop using our applications and request that the Data Manager delete his Personal Data. Unless stated otherwise, the privacy policy applicable at the time will apply to all Personal Data in the Data Manager’s possession concerning the User.

The Data Manager has responsibility for this privacy policy.

Any information concerning a natural or artificial person, an institution or an association which is or which could be identified, even directly, with reference to any other information including a personal identification number.

The information collected automatically by our website and applications (or by third party services used on our website or applications), which may include the IP addresses or domain names of the computers used by the User using our website and applications, URI addresses (Uniform Resource Identifier), the time of the request, the method used to submit the request to the server, the size of the file received in reply, the numeric code indicating the status of the reply from the server (favourable result, error, etc.), the country of origin, the characteristics of the browser and operating system used by the User, various details concerning visit times (for example the time spent on each page on our website and applications) and details concerning the navigation path through our website and applications with special reference to the sequence the pages visited and other parameters concerning the User’s operating system or IT environment.

The person using our website and applications, who must be the Data Subject or be authorised by the latter, to whom the Personal Data refers.

The natural or artificial person to whom the Personal Data refers.

A natural or artificial person, public authority or any other entity, association or organisation authorised by the Data Manager to process the Personal Data in compliance with this privacy policy.

The natural or artificial person, public authority or any other entity, association or organisation authorised, even jointly with another Data Manager, to take decisions concerning the Personal Data processing objectives and methods, including security measures relating to the operation and use of this Application. Unless stated otherwise, the Data Manager is the Owner of our website and applications.