Parcourir toutes les offres d'emploi

Product Adoption Manager (H/F/X)

  • Full-time

  • Full Remote, Paris

Parcourir toutes les offres d'emploi

Product Adoption Manager (H/F/X)

  • Full-time

  • Full Remote, Paris

Product Adoption Manager (H/F/X)

Yousign is a leading European SaaS player in the e-signature space, mainly active in France, Germany, and Italy. Having anticipated the shift towards paperless long before any European competitors, Yousign helps thousands of sales, purchasing, HR, legal, IT teams to digitalize and automate their contract processes.

Yousign seeks to support SMBs of various sectors through its easy-to-use electronic signature application. It also features a powerful API that is easy to integrate and facilitates adoption by smaller companies. The e-signature company aims to expand its product further up the value chain into document automation, approval management, and additional workflows.

Founded in 2013 by Luc Pallavidino and Antoine Louiset, Yousign has more than 9 000 customers, 3M+ monthly signers, 150+ employees, growing at a x2.5 rate YoY, making it the most performing e-signature scale-up in Europe.

After a successful seed round in 2019 with eFounders, one of the best SaaS seed investors in Europe, the company just closed a $35M Series A round, led by Lead Edge Capital, a tier-1 US based growth investment firm (Algolia, Blablacar, Asana, TransferWise, Toast, ...) to support its ambition of becoming the dominant European player in its category.

Our Product organization

You will join our Product team, based on multidisciplinary teams (Product Marketing, Product Management, Design, QA), composed of marketers, developers, UX designers, product managers and more. The PMM team works with the various squads on our eSignature solutions to meet the yearly objectives of the company (OKR).

For each new feature or improvement, we go through a phase of Discovery and a phase of Delivery, where Product Marketing is highly involved.

During the Discovery phase, the aim is to decrease the risks linked to the feature by analyzing our competition and our users’ needs, defining our product-market fit, and gathering all the project requirements and goals.

During the Delivery phase, the goal is to define the right Go-to-Market strategy that will help us reach our goals and deliver value to our users.

Your Missions

We are looking for a Product Adoption Manager to work within our Product Marketing team to help Yousign continue its exponential growth by ensuring users onboard with ease and expand their usage of our eSignature platform. 

You'll be in charge of building delightful and relevant onboarding experiences for our users to drive adoption and revenue.
Here are your main responsibilities :

  • Guide individuals or groups of users through their journey with the application, and setting them up for success - facilitate adoption, encourage conversion, support activation and upsell.
  • Educate users on product features - new or existing - to deepen their engagement with the app, and showcase the value of Yousign.
  • Capture and share feedback from users to improve the in-product adoption experience.
  • Create original content (Help center articles, application visuals...) that can be shared with our users to support product onboarding, enablement and adoption.
  • Analyze and use quantitative and qualitative data to measure success, impact and continuously optimize

Your Profile

  • You have a proven track-record in Customer Experience or Adoption
  • You are customer-driven and can transcribe product content to bring out the value
  • You synthesize and simplify content to make it accessible to as many people as possible.
  • You have excellent verbal and written communication skills in French and English
  • You are curious and a quick learner; you have the ability to absorb new information
  • You have a sensitivity and curiosity about the product - you like to help people discover products and new features!
  • You are autonomous, rigorous and able to manage complex projects
  • You have creative skills with a sense of strategic planning
  • You have a data-driven mindset and are able to set measurable objectives

What you will find at Yousign:

  • A dynamic start-up that puts Product first 
  • A management style that encourages autonomy and cohesion, through common Objectives and Key Results (OKR)
  • Top-notch work culture and methods
  • Caring and challenging work environment
  • A remote-first company
  • Regular team events and an annual company meeting
  • The choice to work either full-remote or either from our offices (Paris or Caen) 
  • Numerous perks & benefits, such as: solidarity day offered, remote equipment, great mutual and provident insurance, learning & talent development advantages, CSE, and more! 

Recruitment Process 

  • A first call with one of our Talent Acquisition Managers
  • An interview with Marion, Product Marketing Lead
  • A case study
  • A final round with the VP Product or Product Director
  • Final offer

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